- g9g inc.
- Operation Manager
- Kazuo Kuwahara
- 1F STRUM SECTION, 2-3-1 Higashiyama, Meguro-ku, Tokyo
- Telephone number
- E-mail address
- store strum.jp
- Shipping method
Yamato Transport will deliver.
- Shipping fee is 670 yen (tax included).
- Free shipping service is available for purchases of 30,000 yen (excluding tax) or more. (Only within Japan).
- A relay fee will be charged separately for delivery to some remote islands.
- (Flat rate of 1,100 yen)
- We will deliver by EMS.
- Shipping fees are calculated by country based on the total weight of the product and packing materials.
- Please refer to the EMS website for details.
- Fees other than the product price
- Consumption tax
・Shipping *Free shipping for domestic orders over 30,000 yen
- Cash on delivery fee
[Cash on delivery fee]
Less than 10,000 yen → 330 yen
Less than 30,000 yen → 440 yen
Less than 100,000 yen → 660 yen
Less than 300,000 yen → 1,100 yen
Less than 500,000 yen → 2,200 yen
All consumption taxes are included in the All the consumption tax is included in the product price (tax included price).
All other fees related to returns, exchanges, repairs, etc. (to be separately notified).
- Payment Methods
- Credit card payment, PayPal, cash on delivery, bank transfer, Paidy postpaid
Cash on delivery will be shipped by Yamato Transport (credit installments available).
- If you wish to pay by installments or use JCB or Diners, please select "Credit card payment (in Japan, GMO Epsilon)" when choosing payment.
Credit card payment brands : Visa, Mastercard, JCB, American Express, Diners Club
Google Pay, Apple Pay, Shop Pay are also supported.
If you choose "Bank Transfer", please transfer the funds to the following account within 7 business days.
After confirming payment, we will send you a confirmation email and ship your order.
Please note that the pre-order items paid for by "Bank Transfer" will be completed after the payment is confirmed.
Please note that the bank transfer fee for payment is the responsibility of the customer.
Bank transfer account] Seibu Shinkin Bank / Nakameguro Branch / Ordinary 2073781 / G9G
- About Paidy
- Paidy is a postpaid payment service at convenience stores and banks.
You only need your e-mail address and cell phone number to use the service. No pre-registration or credit card is required. No matter how many times you make purchases in a month, your payment will be combined into one payment for the following month.
About Paidy Payment
The invoice will be issued on the 1st of the following month after the month-end closing for the monthly billing fixed amount, and you will be notified by email and SMS (short message) by the 3rd of the following month. The invoice will be sent by email or SMS (short message) by the third day of the month.
Payment can be made at convenience stores, by bank transfer, or by direct debit.
Payment is due by the 10th for convenience store payments and bank transfers. In the case of direct debit, the amount will be deducted on the 12th*. However, the payment date for January and May may be the 20th*.
Depending on the payment method, a handling fee will be charged for each monthly payment (billing), which will be borne by the customer.
*For convenience store payments: 356 yen (tax included)
*For bank transfers: Transfer fee.
For bank transfers: Transfer fee.
Although the default setting is for one-time payment only, it is possible to pay after 3 installments with no installment fee (a feature for "Paidy Plus" that includes identification and maximum spending limit setting functions) on the Paidy side. For details, please refer to the Paidy website for details.
- Time of delivery
- If there is no specified delivery date, the order will be shipped within 3 days after order acceptance.
If you wish to pay by bank transfer, we will ship within 3 days after confirming payment.
Products will be shipped from Tokyo.
There may be delays in delivery due to traffic conditions, weather, etc. Please understand this in advance.
For delivery to Okinawa and remote islands, some items will be delivered by sea, and it may take 1 week to 10 days from shipment to delivery.
In addition, we are unable to provide a clear arrival date.
For the above reasons, we may contact you at a later date to inform you that we are unable to accept your date preference, even if you entered it when you placed your order.
Please check the Yamato Transport website for details.
- Returns and Exchanges
- We accept returns for customer reasons, such as if the product you ordered is "different from the image" or "the size does not fit" if it meets our returnable conditions.
If you request a return within 7 days of purchase, we will accept returns only if the item is new, unused, and complete with all tags and tags.
The customer is responsible for shipping costs related to the return.
We take all possible measures to ensure the quality of our products, but in the unlikely event that an item is damaged, stained, or different from your order, please contact us within 7 days and we will replace the item as soon as possible (both shipping and refund charges will be borne by us). (We will send you a new item as soon as possible at our expense for both shipping and refund.
If we do not have the replacement item, we will return the item for a refund at our expense for both shipping and refund.
Please note that we do not accept cancellations or returns of pre-order items, except for defective items.
Please note that if you cancel an order that was paid for with PayPal, we will refund the purchase price minus 4% of the purchase price as a refund fee.
- Recommended Browser
- ・Google Chrome
・Apple Safari for iOS
・Google Chrome for Android
- About the point system
- We will issue points that can be used at our store when you make a purchase.
Two points will be added for every 100 yen spent on an item, and can be used as "1 point = 1 yen" for your next and subsequent purchases.
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