STRUM | WE SHIP WORLDWIDE

POINT SERVICE

The following points will be issued when you register as a member of our store and make a purchase after logging in.

Points awarded = 2% of the product price (including tax)
1 point = 1 yen to be used for your next and subsequent purchases at our store possible
Expiration date : 1 year from the date you earned points from your last purchase

Points can be earned and redeemed in the same way at the storefront (FLAGSHIP SHOP).

Points earned in-store can also be used in the online store, and points earned in the online store can be used in-store.

Please ask a staff member when using in-store.

■Points Issuance Rules

Eligible for use Total amount of merchandise (including tax)
Treatment of decimal points Rounded down
Percentage of points awarded 2% of the product price (including tax)
 Expiration date 1 year from the date of earning points for the last purchase
 Combination with other services Cannot be used in conjunction with coupon codes
 Transfer of Points Points are managed on an account-by-account basis and are not transferable.
 Notes The date of earning points differs depending on the payment method.
・Credit card payment, PayPal, bank transfer, Paidy deferred payment
└When the product is shipped
・Cash on delivery
└About 2 business days after the product is received

Expiration date of points

  • The expiration date is one year including the date of the last time you earned points for a purchase.
  • If you earn points from purchases at least once during the period, the expiration date will be extended for another year.
  • All points will expire after one year from the date of the last purchase.
  • The timing for earning points depends on the payment method. Basically, points are earned "when the product is shipped," but in the case of cash on delivery, points are earned "two business days after the product is received by the customer. Please note that the " date of order" is not the "date points are earned.
  • Please note that it may take 2 to 3 business days from the date of order to the date of shipment, depending on circumstances.

Birthday Bonus Points

Eligibility You can earn bonus points on your birthday by clicking on the link below.My Account Page (Customers who have pre-registered their birthday on or after August 1, 2024 and before midnight on the day of their birthday)
Date to receive points Morning of the birthday
Points awarded 3,000 points (equivalent to 3,000 yen)
 Expiration date 1 year from the date of the last purchase

About Birthday Bonus Points

  • On the day of your birthday, we will give you 3,000 points that can be used at our store.
  • Birthday Bonus Points can only be awarded once per year.
  • Birthday bonus points are treated in the same way as regular points.
  • Points will not be extended by earning birthday bonus points.
  • Only customers who have registered their birthday in advance on the " My Account" page are eligible.
  • Birthday Bonus Points will be awarded automatically in the morning of the day of the birthday.
  • Please note that if you register your birthday after your birthday, you will start earning bonus points the following year. (We do not accept manual crediting if you forgot to register your birthday.)
  • If you registered your birthday by mistake and earned "Birthday Bonus Points" and then corrected your birthday, you will not be automatically awarded "Birthday Bonus Points " for at least one year from the date you earned the previous "Birthday Bonus Points ".